Becca Steffen runs Old Oaks Event Rentals, a family-operated business focused on event décor in Illinois. Together with her husband and two children, she took over an existing rental company and shaped it into something more personal.
Their inventory includes everything from arches and dessert displays to table centerpieces and statement décor items. But for Becca, it’s not just about renting products. It’s about helping couples bring their wedding vision to life in a way that feels intentional and unique.
Most of their customers are couples planning weddings, often looking for décor that reflects their personal style. Old Oaks Event Rentals works closely with them to curate the right pieces for ceremonies and receptions. As an appointment-only business offering both pickup and delivery with setup, their process requires careful planning and coordination.
Before switching systems, the previous owners managed everything through Google Docs. This made it difficult to track inventory and know what was available at any given time. Becca needed a better way to stay on top of bookings while also offering a smooth experience for customers.
That’s when they chose Booqable event equipment rental software, and integrated it into their existing website to allow for upfront orders and payments, while keeping everything organized. With built-in availability tracking and quoting tools, they’ve been able to grow with confidence and clarity.
Keeping inventory clear with live availability
One of the biggest challenges Becca inherited was not having a clear view of inventory. Without accurate tracking, it was hard to know how many items were available for specific dates, which made planning and quoting stressful.
With Booqable availability, every item in their inventory is tracked in real time. Customers browsing the rental website can see what’s available for their event date, while Becca can check availability instantly on the backend when building orders or quotes. It removes the guesswork that used to slow everything down.
Becca mentioned that being able to see exactly how many items are in stock, and how many are available for a given day, has made a big difference. It also helps her track which client has rented specific items at any time.
What this feature achieves for Old Oaks Event Rentals:
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Real-time insight into inventory levels and bookings
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Clear visibility of which items are reserved and by whom
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Confidence when confirming availability for customer requests
This has taken away the uncertainty they previously faced. And it allows them to focus more on helping customers design their events instead of double-checking spreadsheets.
Creating accurate quotes in a click
Before using Booqable, creating quotes manually would have been time-consuming and prone to errors, especially when relying on tools like Google Docs. For a business that customizes each order based on customer preferences, this can quickly become overwhelming.
With Booqable, quotes are created directly from the order system. As Becca adds items to a booking, the platform automatically calculates pricing and availability, turning it into a professional quote that can be shared with the client.
Becca shared that building quotes is now much quicker, more accurate, and easier to manage. Instead of piecing together information from different places, everything is handled in one workflow.
What this feature achieves for Old Oaks Event Rentals:
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Faster quote creation with automatic pricing calculations
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Improved accuracy by linking quotes directly to inventory
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A smoother experience when responding to customer inquiries
This has reduced the time spent on admin work and lowered the risk of mistakes. And it means Becca can respond to customers more quickly, which is especially important during busy wedding seasons.
A better way to grow a décor rental business
For Old Oaks Event Rentals, having a clear system in place has made running their business much more manageable. From tracking inventory to preparing quotes, Booqable supports their day-to-day work without adding complexity.
Becca and her family can now spend more time focusing on what makes their business special: helping customers create meaningful and memorable events. As Becca puts it, having everything in one place makes it easier to stay organized and confident in their bookings.
Their story shows how the right tools can support a growing rental business while keeping the personal touch that customers value.
