Lisa Bell runs Bell Mobility Rentals, LLC in Colorado Springs, Colorado. Her business delivers mobility scooters, wheelchairs, and walkers to hotels, resorts, vacation rentals, homes, hospitals, and event venues across the area. The idea behind it is simple. As Lisa puts it, mobility isn’t just about getting from one place to another. “It’s about being able to participate in the moments that matter.”
That’s why her medical equipment rental service goes beyond drop-offs. Through its Accessibility Concierge Services, the team helps customers choose the right mobility option. They also offer optional one-on-one Equipment & Safety Orientations for anyone who wants extra guidance before using their rental.
Most of Bell Mobility’s customers are tourists and people visiting Colorado Springs for graduations, weddings, and other family events. They need equipment for a few days, delivered to wherever they’re staying. With a team of three who do it all, Lisa needed a back office and booking page from day one. She chose Booqable to manage her rentals, added the Booqable booking page to her website, and connected it to the delivery app the team uses to plan drop-offs.
A booking page for medical equipment rentals
Before Booqable, Bell Mobility didn’t have any system for managing rentals. The biggest challenge was giving customers a place to find the business and rent equipment. For a medical equipment rental company serving out-of-town visitors, that matters. People planning a trip often book from home, weeks before they arrive.
Booqable’s booking page shows Bell Mobility’s scooters, wheelchairs, and walkers with live availability. Customers pick their dates, choose their equipment, add a delivery address, and pay online. Each order lands in Booqable, where the team can see what’s booked and when.
“It made it easy and accessible,” Lisa says. And for customers, she adds, the whole experience now feels more professional.
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Visitors can book equipment before they travel, without calling or emailing
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Availability updates automatically, so the same scooter can’t be booked twice
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Every order arrives with dates, items, and delivery details in one place
Bell Mobility now has the online presence it was missing when it started. Customers can find the business, check what’s available, and book in a few minutes.
Planning deliveries across Colorado Springs
Bell Mobility only delivers. Every rental means a drop-off at a hotel, home, or venue, and a pickup at the end. With three people handling everything, keeping track of who’s going where, and when, can get messy fast.
Here’s how it works. Bell Mobility uses Booqable’s own Delivery app to set delivery prices based on distance. The team decides how far they’ll travel and what each distance costs, and Booqable adds the right fee at checkout once a customer enters their address.
So whether someone’s staying at a downtown hotel or a vacation rental on the edge of town, they see the delivery cost before they book. Lisa named the delivery app as one of her favorite features, along with Booqable’s integration with her scheduling app.
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Delivery fees are calculated automatically from the customer’s address
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Customers see the full price, delivery included, before they pay
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The team only gets bookings within the distance they’re willing to travel
For a delivery-only medical equipment rental service, getting the right equipment to the right door on time is the whole job. Now the team spends less time on admin and more time on deliveries and orientations.
Building the go-to mobility service in town
Since switching to Booqable, Lisa says day-to-day work is “much easier.” And she knows exactly where she wants to take the business next: “The premier service in my city.”
Bell Mobility Rentals started with no rental system at all. With Booqable’s booking page on its website and connections to its delivery and scheduling apps, the small team now runs a medical equipment rental business that visitors can find, book, and rely on. That leaves more room for what Lisa cares about most: helping people show up for the moments that matter.
