Jorge Osorio and Juan Fabregas founded Trails & Dust Motorcycle Rental in 2020 with a passion for off-road adventures. They rapidly expanded this business, which led to challenges in keeping track of inventory and preventing double bookings. When searching for a solution, they found Booqable to be the perfect fit as it solved these problems and provided a platform to create their new website.
Trails & Dust Motorcycle Rentals
Trails & Dust Motorcycle Rentals was started in 2020 by Jorge and Juan from their passion for motorcycles and off-roading adventures. They conducted thorough market research, developed a solid business plan, and invested in a fleet of adventure-ready motorcycles. This led them to establish their business in the United Arab Emirates and purchase several BMW motorcycles.
In addition to motorcycle rentals, the team offers guided tours and mechanics to help ensure everyone is safe and having a memorable experience. They carefully scout and plan their routes, focusing on exciting trails and scenic views. Their rentals and tours attract everyone from adventure enthusiasts to tourists, experienced riders, novices, corporate groups, and motorcycle clubs.
Customers can rent a motorcycle and set off on their own adventure or choose a guided tour. The latter can include a custom itinerary with routes specific to their adventure preferences and skill level. This approach has led them to become one of the go-to motorcycle rental businesses in the UAE, allowing them to expand their tours into neighboring countries like Oman.
Managing inventory and coordinating bookings
While Jorge, Juan, and their 15 team members have been able to cultivate a successful business with excellent customer service, there have been some challenges along the way. They found it difficult to track their fleet of motorcycles, coordinate bookings and inventory to prevent double bookings, and handle inquiries efficiently. So, they searched for a software solution that helps eliminate these problems.
After trying a few solutions, including some dedicated to motorcycle rentals, they found Booqable best suited to their needs. The inventory management makes tracking their motorcycles a breeze with real-time availability. This helps them to manage stock levels and prevent double bookings. They can also communicate with customers better thanks to instant access to email templates from the order screen.
Meanwhile, they overhauled their rental website using Booqable’s built-in builder. They chose the Freedom theme, which is specifically designed for motorcycle rentals. It didn’t take long to set up their website and start accepting bookings. The new website is more efficient, which attracts more customers and has led to an increase in bookings.
Growing a community
With their inventory and bookings under control, Jorge and Juan focus on expanding their business to more locations with diverse terrain. They would also like to grow a large community of highly engaged, like-minded riders. Finally, they want to grow their fleet with newer motorcycles and the latest technology. All of these goals will help enhance their ability to provide unforgettable adventures.
