Lyckle and his team started Topolino Scooters after seeing a growing need in Bucharest for better city transportation. Traffic congestion made simple trips take hours, and they wanted to offer an alternative. They began renting out scooters to food delivery drivers, people without driver’s licenses, and tourists wanting to explore the city.
What makes Topolino Scooters different is their focus on service. They deliver scooters directly to customers and provide replacement vehicles if one breaks down. This quick response has helped them stand out from competitors in Bucharest. Beyond rentals, they also sell scooters and parts, and provide maintenance services for both scooters and ATVs.
The business has grown steadily, and they recently opened a second location that also offers car repair services. Their team has expanded to between 5-10 people to handle the increasing demand for their services.
From Excel to online bookings
Like many rental businesses starting out, Topolino Scooters managed their rentals through Excel spreadsheets. As their fleet grew, this became more challenging. They faced issues with manual errors, had no way for customers to book online, and struggled to maintain a clear overview of their inventory.
They needed a solution that could help them manage reservations more efficiently and allow customers to book through their website. After searching for rental software, they chose Booqable. The system now automatically tracks payments, return dates, and generates rental invoices. It also enables online reservations, something they couldn’t offer before.
The team uses the Booqable mobile app to monitor reservations, payments, and manage scooter pickups and returns. This has made their operation more professional and transparent. Customers have noticed the difference, commenting that the new system makes the business appear more professional.
Expanding across Bucharest
Topolino Scooters plans to grow their rental fleet and open more locations across Bucharest and beyond. They also want to expand their vehicle offerings beyond scooters. With their improved rental management system in place, they’re well-positioned to achieve these goals while maintaining their high level of service.
