Miguel Rodriguez Santiago is the owner of River City Event Rentals in San Antonio, Texas. Before launching the business in May 2026, he spent years in retail operations, including helping build and roll out an inventory system across 247 Meijer stores. But he was tired of retail and wanted something of his own. Something he could pass down to his kids. He found it in bounce house rentals.
Today, Miguel and his wife run River City together, bringing in contract help when they need it. They offer bounce house rentals, water slides, combo units, foam parties, tents, tables, and chairs. They deliver, set up, and pick up within 25 miles of San Antonio’s west side. Most of their customers are families throwing backyard birthday parties, plus HOAs, churches, and community events. Bounce house rentals and combo units are what people book most.
River City went straight to Booqable as its first system, using it as both the back office and the online booking page. Miguel compared it with InflatableOffice and other options, and the back office is what decided it.
“I can see how each piece of inventory is performing and how each part of the business is doing without paying for extra software,” he says.
Letting families book bounce house rentals any time of day
Communication is what sets River City apart. Miguel makes sure customers know exactly what’s happening before, during, and after their event. But a two-person team is often out delivering and setting up, so answering every booking question by phone isn’t realistic. And parents planning a party don’t always reach out during business hours.
River City’s Booqable booking page is linked from their existing website. Customers pick their event date, see which bounce house rentals are free, add what they need to the cart, and pay at checkout. Availability updates as orders come in, so the same unit can’t be booked twice for the same day.
“Customers can book on their own any time of day, and one of my first customers actually found us through ChatGPT and booked online,” Miguel says.
-
Families can book bounce house rentals at night or on weekends without waiting for a callback
-
Live availability keeps busy Saturdays free of double bookings
-
Payment is collected upfront, so there’s less to chase after the party
Every booking now comes in with the date, items, and payment already sorted. That leaves Miguel and his wife free to focus on what customers actually remember: clear communication and an on-time setup.
Turning bounce house rentals into full party packages
A backyard party rarely needs just one thing. Customers who book bounce house rentals often want tables, chairs, or a tent too. Adding each item one by one means more steps for the customer and more chances for something to be left off the order.
Bundles fix that. In Booqable, a bundle groups several products into one item on the booking page, like a combo unit with a set of tables and chairs. When someone books it, Booqable checks availability for every product inside the bundle and reserves each one from inventory. If a single piece is already out on that date, the bundle won’t show as available, so nothing gets promised that isn’t on the shelf.
-
Customers book a full party setup in one go instead of building it piece by piece
-
Inventory for tables, chairs, and tents stays accurate across bundles and bounce house rentals
-
Ready-made packages make it easy to add more to every order
Families get everything for their party in a single booking, and River City gets an order that’s complete from the start. Fewer follow-up calls to add chairs means more time out on the road.
Building something to pass down
As bookings for bounce house rentals pick up heading into the busy season, Booqable saves the team about an hour per customer. Miguel puts it simply:
“Booqable put inventory, bookings and payments in one place, so I always know what’s out, what’s coming back, and how each unit is doing.”
River City Event Rentals started with Booqable from day one, and it now runs bounce house rentals, deliveries, and payments from a single back office. Families book online at any hour, bundles keep party setups complete, and Miguel can see how every unit performs. Next, he wants to make River City the go-to name for bounce house rentals on San Antonio’s west side, add more units each season, and build a business his kids can take over one day.
