Matt Suttle started Party Wizard Inflatables in Oklahoma with a simple goal: keep his kids entertained. They’re still the official first fun testers of every new inflatable that joins the fleet. What began as a family project snowballed into a full rental business, now offering a variety of themed bounce houses, slides, water slides, obstacle courses, and games.
Party Wizard’s customers fall into two groups: families booking for birthdays, reunions, and anniversaries, and school, church, and community leaders planning back-to-school bashes and fall festivals. Water slides are the summer favorite, given how hot Oklahoma gets, while obstacle courses tend to win out at school and community events.
As the business grew to a five-person team, Matt found himself buried in phone calls and Facebook Messenger threads just to book a single inflatable rental. He needed a way to take bookings online without losing the personal touch his customers expect, so he turned to Booqable to build a rental website and run the back office from one place.
Building a custom rental website with Booqable
Before Booqable, every rental request came in over the phone or through Messenger, one conversation at a time. There was no way for customers to check availability or get answers to basic questions on their own, so Matt and his team spent hours each week just returning calls.
With Booqable’s website builder, Party Wizard put together a site that matched their own color scheme and style, using ready-made templates and a custom domain rather than starting from scratch. The date picker and product catalogue let customers browse inflatables, check availability, and see details like dimensions and rental times without picking up the phone.
Matt said having the ability to customize the site to fit their look mattered a lot. He wanted something clean and easy to use, and that’s what he got.
For Party Wizard, the website builder now:
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Lets customers check pricing, rental times, and dimensions on their own
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Cuts down on the volume of calls coming in for basic questions
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Gives the business a site that reflects its own brand, not a generic template
The upshot is fewer repeat phone calls just to answer questions customers can already find themselves. That’s time the team can spend on deliveries and setups instead.
Viewing the automatically-updated booking schedule from anywhere
Before switching to Booqable, Matt kept the rental schedule on paper, working through it listing by listing. During busy months, it was hard to see more than a few dates at a time, let alone plan routes and drivers weeks ahead.
Booqable’s dashboard updates automatically as bookings come in, so Matt can look a week or several months ahead and know exactly what’s booked and where it needs to go. The team also uses the Booqable app to take reservations over the phone, putting customers on speaker while typing in their booking details in real time.
Matt pointed to the reports section as another favorite, since it makes generating monthly revenue reports and spotting the most popular inflatables simple, which helps with future purchasing decisions.
The dashboard has helped Party Wizard:
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Plan delivery routes further in advance
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Confirm payment is already handled before a job, so the crew can just show up and get to work
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Track which inflatables perform best over time
Instead of juggling a running list on paper, Matt can open Booqable and see exactly what’s rented, where it’s going, and that it’s already paid for. That means less time on logistics and more time out delivering the fun.
Bigger and better days ahead
Matt said the amount of time Booqable has saved has had the biggest daily impact on the business, and that the overall rental process is smoother for both his team and his customers.
With bookings and payments handled online and a schedule he can see at a glance, Matt is looking ahead to growing the business further and, in his words, providing the most fun-filled experience possible for his customers.
