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Remote, Asia Pacific time zone
We’re looking for a Customer Support Representative in Europe (Asia Pacific time zone) to join the Booqable Customer team. As part of the team, you’ll be instrumental in contributing to the success of our users and shaping the future Booqable by processing feedback and customer insights. If you’re eager about tackling new challenges and don’t mind rolling up your sleeves, we want to hear from you!
Booqable’s Customer team plays a crucial role in expanding Booqable as we establish ourselves as the market leader in the rental software market. The Customer team is responsible for driving adoption and user engagement throughout the customer lifecycle, from being the first point of contact to supporting existing customers. You will closely collaborate with all our teams (Customer, Sales, Marketing, and Product) to drive maximum value and success with Booqable customers.
We are looking for someone who can work in the Asia Pacific timezone. The ideal candidate has tech skills and experience in the rental industry (can be equipment, vacation rental, or hospitality). Our customers rent out camera gear, bikes, event decoration, and more. Any affinity or experience in this field is a big plus!
For this Customer Support Representative role, we are looking for someone with the following experience:
This is a full-time role for 36-40 hours/week and include weekend shifts.
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