Omar Marcial from Boca Raton, Florida, always wanted to run his own rental company. As he said, “I have been wanting to for a long time and woke up one day and decided to take a leap of faith.” After researching the steps needed to get started, he built Goldcoast Trailer & Equipment LLC, a business focused on accessible pricing and practical equipment.
Today, he rents trailers, small equipment, and handles small engine repairs for a wide mix of customers who “are very diverse… landscapers, contractors, DIY-ers, homeowners, businesses.” His fleet has already expanded, sharing that “we were able to acquire additional trailers to provide a range to accommodate a wider range of clientele.”
But before using Booqable, all admin lived in “PDF and Word.” Invoicing, customer details, and tracking growth took too much time for a family-run team that depends on speed and clarity. Transitioning to Booqable’s online booking tools through Shopify, including the calendar and online payments, gave him the structure he needed. And by building a quick trailer rental website supported by trailer rental software, he could run bookings from anywhere with fewer mistakes and a lot less back-and-forth.
Trailer rental growth in action
Omar’s inspiration came from wanting to build something flexible and community-focused. That flexibility also shapes the customers he attracts. His rentals support landscaping jobs, home projects, commercial needs, and weekend plans. What makes the business unique, he explains, is “flexibility and variety.” But as demand increased, managing orders manually became overwhelming.
Rental companies like his often reach a point where scattered documents and memory-based tracking no longer work. His biggest challenges were “invoicing, collecting customer information, and maintaining business projection, history, and growth.” That pressure pushed him toward an all-in-one system for inventory, bookings, and customer communication.
With Booqable, he now manages every trailer and piece of equipment in one place. Booking availability is clear, orders update in real time, and invoices pull straight from the system. And by using Booqable’s website builder, he quickly created a clean trailer rental website where people can book online anytime.
The combination of accurate inventory management and an easy-to-set-up online storefront gave Goldcoast Trailer & Equipment LLC a practical way to grow without relying on scattered documents or guesswork.
Creating contracts from the mobile app
One of Omar’s biggest frustrations before Booqable was preparing and sending contracts manually. Without a dedicated system, he had to write everything himself, attach PDFs, rewrite details, and risk mistakes when days got busy. He needed a faster way to create accurate documents on the go.
The mobile app changed that immediately. He shared, “It’s super fast to write a contract.” Now he can generate contracts on his phone, collect signatures, and send emails using a ready-made template in seconds. The document generator pulls all booking details from the order, so he no longer retypes anything or risks forgetting important information.
This achieves three important things for Goldcoast Trailer & Equipment LLC:
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Fast contract signing during pickups and deliveries
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Fewer errors from copying details manually
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A smoother handover that looks professional to customers
Using the mobile contract feature means he spends far less time wrestling with paperwork. And customers quickly notice. He said that “the rental process is fast and easy in person and online.” It directly solves his original pain point around slow, manual document prep by giving him a single place to create and complete every contract on the spot.
Keeping customer information organized
Before Booqable, Omar struggled with tracking and retrieving customer information. Everything lived in separate documents, making it difficult to understand repeat renters, history, or past invoices. He needed a reliable customer management system to support growing demand at Goldcoast Trailer & Equipment LLC.
Booqable now stores every customer profile automatically, making it easy to see their full transaction history, past rentals, upcoming bookings, and payment methods saved on file. When someone books, their details, history, signatures, and documents link together without any extra steps.
The customer list can also be filtered using tags, allowing him to quickly sort renters by category, job type, frequency, or any group he wants to track. And whenever he needs a full overview, the entire customer list can be exported for reporting, projections, or accounting.
This achieves three things for his team:
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Quick access to complete customer records, including payments and past bookings
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Accurate data stored in one place without rewriting information
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Better ways to categorize and track customers using filters and exports
By centralizing customer data, he removed the messy manual process that slowed him down. It directly addresses his frustration around “collecting customer information” and helps him understand the growth of Goldcoast Trailer & Equipment LLC without digging through old files.
Starting out with confidence
Goldcoast Trailer & Equipment LLC has grown steadily, added more trailers, and strengthened its relationships with renters. Booqable helped replace scattered paperwork with a clear online system supported by a booking calendar, online payments, mobile contracts, and organized customer records.
With the added visibility of his trailer rental software and trailer rental website, Omar can keep expanding while giving customers an experience that is, in their words, “fast and easy in person and online.”
