Tahnesha had no plans of launching a full-scale event rental business when she first picked up a few second-hand lawn games to hire out on weekends. But now, as the founder of 4 Higher, based in Melbourne, Australia, she runs a growing company known for delivering stylish, high-quality rental setups to everything from backyard gatherings to weddings with hundreds of guests. “I added a red carpet and gold bollards, and they were a hit,” she says. “I’ve just kept adding more gear from there, and now I can’t really stop!”
4 Higher offers a wide range of rental items, including chairs, tables, glassware, balloon installations, decor pieces, and more, with delivery, setup, and styling services across Melbourne. They primarily serve private events like birthdays, bridal showers, and weddings, but also work with businesses and community organizations.
Before switching to Booqable, Tahnesha managed her entire rental process through Excel spreadsheets and a shared calendar. It became nearly impossible to stay on top of availability, follow up with clients consistently, or present a professional experience online. With Booqable’s rental website builder, partial payment tools, and custom checkout fields, she found a system that could give her hours back each week, and actually support her business growth.
An online storefront made for booking rentals
Managing bookings through spreadsheets and a calendar worked at first, but as the product range grew and more customers started reaching out, the cracks showed. “I tried many different platforms over a long period of time. I lost money and time, but nothing else offered me the solution I was looking for,” says Tahnesha. She didn’t want a website that only showed her catalog. She needed one that let people book items, select rental dates, and pay, all without needing to message her first.
With Booqable’s website builder, she created a professional rental website using one of the built-in templates. She added her products and categories, uploaded photos, changed the fonts and colors to match her brand, and connected her own domain. Now, visitors can browse items, view live availability, add them to a cart, select rental dates, and check out on their own.
The rental website builder helps 4 Higher:
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Show real-time availability and pricing to avoid double-bookings
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Let customers reserve items and choose hire periods without delays
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Present a polished, easy-to-use website that builds trust
“The customers and contacts I’ve shown the website to have ‘Wowed’ at the look of it,” she says. “They love the design and layout, and are impressed with the ability to select dates to book.” It has reduced the time she spends answering questions and given her more time to prep for each event.
Taking down payments through Stripe
As 4 Higher began handling bigger weddings and corporate events, Tahnesha needed a way to collect upfront deposits. “I wanted a site that enabled me to actually proceed with a booking, select a hire period, charge a bond,” she says. Previously, she was chasing people manually for payments, which was not only awkward but risky.
Now, with Booqable’s partial payments connected to Stripe, she can set a percentage to charge upfront during checkout. If there’s a balance due, she can click to generate an invoice pre-filled with the customer and order details, and send it directly.
Using partial payments helps 4 Higher:
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Secure bookings with a deposit before committing inventory
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Avoid the stress of chasing payments after the event
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Give customers more flexibility when booking
Instead of relying on trust or delayed payments, she now has a reliable way to lock in serious bookings and keep cash flow moving.
Custom forms that collect everything she needs
Coordinating events often means collecting special instructions, contacts, and setup details. That kind of information doesn’t fit in a standard shopping cart. Tahnesha wanted a better way to gather all of it in one go, without endless message threads.
With Booqable’s custom checkout fields, she added dropdowns, text boxes, and calendar inputs to collect everything she needs. “I offer a customised form for additional information,” she says. Whether it’s venue access, a second contact number, or installation preferences, customers can provide the info during checkout and it’s all saved to the order.
Custom checkout fields help 4 Higher:
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Collect detailed setup info without follow-up messages
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Offer installation package options directly at checkout
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Automatically include customer notes on packing slips
That means her team has everything ready for delivery day, and customers don’t have to repeat themselves later on.
A platform to grow with
From a few lawn games to full-scale wedding rentals, 4 Higher has come a long way, and Booqable is now an essential part of that journey. With a professional event rental website, built-in support for deposits, and smart forms that gather the right details up front, Tahnesha has built a smoother experience for both herself and her customers.
“The bookings I’ve used it for have worked really well,” she says. “It’s exactly the platform I was looking for.” With plans to grow her inventory, expand her team, and take on even more events, she’s set up to keep moving forward.
