Based in Houston, Texas, The Shoppe Auto Rentals is a small, privately-owned car rental business that has built a loyal customer base through word of mouth. The company rents out the latest editions of Nissan and Chevrolet models, primarily to everyday people who need a vehicle to get to work, travel, or enjoy a vacation.
The Shoppe Auto Rentals began when owner Otieanna Coleman purchased eight cars and started renting them out using handwritten contracts. Managing bookings, payments, and paperwork manually soon became overwhelming, leading to organizational and financial tracking challenges.
After researching, Otieanna discovered Booqable’s rental software, specifically the rental website builder, contract generation and signatures, and payment links, which transformed her business and became the driving force behind the success it enjoys today.
Building a professional car rental website
Before adopting Booqable, The Shoppe Auto Rentals relied entirely on handwritten contracts and direct communication, which made keeping track of inventory and availability time-consuming. Organization and payments were their biggest struggles, and without a central online hub, customers couldn’t easily view available vehicles or book on the spot.
With Booqable’s rental website builder, Otieanna could select a template, customize the colors and fonts, apply her own domain, and use drag-and-drop elements to create a professional, mobile-friendly car rental website. The site now automatically reserves products, collects customer information, and takes deposits at checkout.
For the business, this means:
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Customers can instantly book and secure their preferred vehicle without back-and-forth communication
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Inventory and availability are updated in real time, eliminating double-bookings
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The checkout process captures all necessary details and upfront payments
Now, instead of juggling calls and calendars, The Shoppe Auto Rentals has a branded, automated booking process. This solves their original pain point by allowing customers to self-serve, while Otieanna focuses on delivering great service.
Contracts and signatures made simple
In the past, The Shoppe Auto Rentals’ contracts were entirely handwritten, a process that was slow, error-prone, and hard to keep organized. They needed a way to generate, sign, and store rental agreements without paperwork stacking up. Booqable’s contract generation and signatures feature automatically fills in agreements with customer and order details, instantly calculates pricing, and embeds the business’s rental terms.
Otieanna can now collect signatures for these contracts with the customer on the desktop or mobile app versions of Booqable, making it super easy when she is out delivering a car to a customer. Once signed, she can finalize and send contracts by email in a few clicks. Each signed document is securely stored in Booqable and can be exported or filed for future reference.
For her business, this means:
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Every contract is accurate, consistent, and professional
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Signatures can be completed on-site or remotely, speeding up the process
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All agreements are safely stored and easy to retrieve
This automation not only saves time but also reinforces to customers that The Shoppe Auto Rentals is organized and professional, directly addressing the inefficiency of the old handwritten process.
Fast, secure payments through payment links
Like many rental business owners, The Shoppe Auto Rentals once faced delays and confusion when collecting payments. Manually handling transactions was inconvenient for both the business and its customers. Thankfully, through Booqable’s Stripe payment links, Otieanna can generate a secure link and easily add it as extra text in the contract or in emails sent from the backend.
However, she prefers to send them straight from her smartphone using the Booqable mobile app for quick bookings or order extensions. Once the customer pays, the payment status in Booqable automatically updates on the order, letting her know it has been paid. For the business, this means:
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Faster payment turnaround times
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No need to handle or track cash transactions
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The ability to secure payments before vehicle handover
This convenience has eliminated the stress of chasing payments, making transactions more reliable and professional for both The Shoppe Auto Rentals and its customers.
A smoother, smarter rental operation
From creating a polished vehicle rental software website to streamlining contracts and securing payments, Booqable has become the backbone of The Shoppe Auto Rentals’ car rental business.
Features like the rental website builder, contract generation, and payment requests have not only solved their organizational and payment challenges but also helped deliver a professional, trustworthy experience.
As Otieanna looks ahead to growing the fleet and serving even more customers, Booqable remains the tool that keeps The Shoppe Auto Rentals running smoothly and successfully.
