Based in Aarschot, Belgium, Mirage Studio is led by Denis Sels, who works with a small team of three to deliver furniture rentals, décor, logistics, and complete event setups. After running an event venue for more than a decade, Denis and his business partner Terry felt it was time for a new chapter. As Denis puts it, “Terry and I ran an event venue for 12 years. We worked very much in a customer-oriented way and delivered many beautiful events. We outgrew it a bit and simply decided to start again.”
That new beginning became Mirage Studio, an event agency and rental company serving event planners, wedding couples, local governments, and companies. Their focus is on creativity, speed, and unique materials, and they pride themselves on thinking along with the client to develop themed experiences.
But behind the scenes, managing the growing demand became difficult. Denis explained that before Booqable, everything lived “in my head,” which made quoting slow and inconsistent. “You lose customers because of that, and it’s not professional,” he recalls.
Switching to Booqable gave the team a centralized booking system that replaced scattered mental notes with clarity. With Booqable’s tools, including features that support both their event rental software needs and event rental website needs, they gained stronger teamwork and a more professional workflow.
Building a customer-focused event rental business
Mirage Studio’s approach is built on collaboration and creativity. Denis explains, “We try to think along with the customer and develop fun themes. We aim to be fast and offer unique materials.” Their clients run everything from weddings and corporate events to local government gatherings, each requiring careful coordination and reliable inventory tracking.
Before adopting Booqable’s all-in-one inventory management system, keeping track of materials, schedules, and overlapping requests was a growing challenge. Denis says the hardest part was the amount of time the team spent on paperwork and preparing documents. “Wasting a lot of time creating quotes” often meant missing opportunities or responding slower than clients expected.
Now, with Booqable’s order and quote tools, the team can manage different projects with more confidence. They can check availability, build accurate orders, and update bookings quickly when plans change. Every item connects to real inventory data, so double-booking is no longer a concern. And with clearer project overviews, Mirage Studio can support more complex events without losing the personal touch that makes their work stand out.
Handling manual orders efficiently
One of Mirage Studio’s biggest challenges was handling all their orders manually. With everything kept in Denis’s memory or written down in scattered notes, it was difficult to stay on top of payments, customer details, and booking statuses. This is what pushed them toward using Booqable’s manual order feature. Now, instead of juggling spreadsheets or paper, Denis can create manual orders directly in Booqable.
These orders work smoothly alongside their point-of-sale flow, and payment updates are recorded inside the system. Anytime they move an order to ‘reserved’, they can be sure their rental products are taken out of availability for those dates, so they don’t have to worry about the possibility of double bookings. Order statuses, client information, and changes all stay organized from the moment a customer reaches out.
This feature helps them:
- Keep walk-in and last-minute bookings safely stored in one place
- Avoid losing track of payments or item availability
- Keep logistics and communication clearer for every project
With this change, Mirage Studio no longer depends on memory to keep their business running. Manual orders are now part of a reliable system that lets them work faster and feel more secure about what has been booked.
Creating clear, automatically-generated quotes
Quotes were the main challenge for Denis before using Booqable. “Wasting a lot of time creating quotes. You lose customers because of that,” he says. Creating quotes manually slowed down responses and made the business appear less professional to clients who needed quick answers.
Booqable’s quote feature changes that by auto-generating quotes using items, pricing, and customer details already inside the system. Mirage Studio can send quotes using email templates, store documents in Booqable, and collect digital signatures when clients are ready to confirm. Customers have noticed the difference too. Denis shares that they now tell him “that it is a clear and easy to understand quote.”
This feature helps them:
- Create professional quotes in minutes
- Keep all quote and order documents together
- Approve bookings faster with digital signatures
Instead of spending valuable time formatting documents from scratch, Denis can now send accurate quotes quickly. This helps them respond faster, secure more bookings, and solve the original issue of slow manual quoting.
Starting fresh with a new vision
Mirage Studio’s story shows what can happen when a rental business brings structure to its workflow. Denis began with everything “in my head” but now works with more clarity, faster quoting, and what he describes as “peace of mind.”
With Booqable supporting their bookings, quotes, and inventory tracking, the team can focus on delivering memorable events and building lasting client relationships.
