In Vancouver’s vibrant wedding industry, Tommy Liu and his wife discovered their passion for event decor through a personal experience helping out a family friend with their wedding decor. The couple created such beautiful designs, they began to see an opportunity to turn their talent into a business.
They decided to create Jack and Jill Weddings, a company offering decor rentals and floral services that caters specifically to event organizers and wedding couples. By taking over an existing business, Tommy and his wife found a way to work together in creating customized packages for clients looking for unique wedding decorations. Now, their specialty is helping couples who want DIY wedding options, or personalized decor solutions.
However, the couple soon learned that running a small rental business isn’t easy. Tommy quickly realized they needed a smarter way to manage inventory, showcase products, and handle bookings. Their goal was simple. They wanted to create memorable wedding experiences for clients without spending endless hours on manual inventory tracking and website management. They just needed to find an all-in-one rental software to make this happen.
Mastering inventory management
Managing inventory manually with notes or spreadsheets can quickly become overwhelming. Double bookings, lost items, and missed returns can become all too common for a start-up rental business.
That’s why Tommy and his wife switched to Booqable. The live availability and automated inventory management tool eliminated the guesswork for them, prevented double bookings, and ensured everything is tracked in real time. Now, when a customer places an order through Tommy’s integrated online store, the item is instantly reserved.
Each day starts with a clear view of upcoming pickups and returns right from the Booqable dashboard. As orders change, Tommy and his wife can update everything from their desktop or smartphone, staying organized without the hassle.
Solving the photo challenge
Finding good photos of decor items started to become a constant struggle for Tommy’s business. Before Booqable, he spent hours trying to capture professional-looking images of each rental piece. The process was time-consuming and expensive. Some items looked dull in photos. Others were hard to photograph well.
Thankfully, Booqable’s image generation feature helped solve this problem. When a new rental product is added to their inventory, Booqable automatically pulls a variety of image results from Google that match the product name. While not all images are royalty-free, this gives Tommy and his wife a quick way to populate their catalog without expensive photography.
It is still best to upload your own high-quality images for consistency and branding, but this feature helps new businesses display products online immediately and reduce photography costs where possible.
Tommy can now enjoy adding new items to his inventory and online store in minutes, allowing potential clients to browse through his collections with ease, even for items he hasn’t personally photographed. This feature not only has saved the business hours of work, it has granted his rental website a polished, professional look.
Delivering with confidence
Before Booqable, Tommy struggled to manage orders on the go. Tracking deliveries, updating order statuses, and communicating with clients was a constant back and forth between his delivery locations and his desktop, as he needed to be at a computer to update orders in real-time.
Fortunately, the Booqable mobile app changed his delivery workflow completely. Now he can update orders from his smartphone wherever his deliveries take him, check live availability on the go, and navigate easily to delivery locations with Booqable’s Google Maps redirect link.
In addition, the Booqable Deliveries app helps track the full delivery process, from preparation to drop-off. This keeps everything running smoothly and professionally.
“Having everything on my phone makes our work so much easier,” Tommy notes. Tommy can run his business smoothly whether he is in the warehouse or out making a delivery.
Dreams backed by Booqable
Tommy and his wife dream of becoming the go-to destination for couples planning their perfect Vancouver wedding. With Booqable, they manage everything from availability to product displays in minutes instead of hours.
Like many rental businesses, they’ve traded spreadsheets for simplicity. This has freed them to focus on what they love most. They now spend more time creating unforgettable wedding experiences and growing their business with confidence.
