Angela Smith runs Decor Elegance in West Michigan, a wedding decor rental business she purchased in 2017 after years of recommending it to couples while working at various wedding and event venues.
After 15 years in venue operations, she took the leap to run the business full-time, renting ceremony décor, linens, chair covers, centerpieces, signage, and more. She describes the shift as “both exciting and a little terrifying, but most of all, it’s a dream come true to turn my passion into my career.”
Before adopting Booqable’s event rental software and event rental website tools, Angela relied on QuickBooks and manual tracking to manage her rental business. It meant constant worry about keeping inventory accurate, showing everything online, and avoiding double bookings.
As her bookings grew, she needed better teamwork and a more polished way to present her rentals. Switching to Booqable’s centralized booking system and rental website builder became the solution that helped raise her professionalism and keep her business organized.
Running a growing decor business
In addition to wedding décor rentals, Angela offers delivery, setup, and takedown services so families can enjoy their event without the stress of handling décor. Her clients are mostly engaged couples who appreciate having an affordable option instead of buying décor themselves. As she explains, “Our setup and takedown services really help families be able to be present at their event.”
Before Booqable, she struggled with “keeping track of inventory, being able to display all of my inventory online.” She needed an all-in-one inventory management system and a rental website builder that let customers browse, choose items, and submit requests without the back-and-forth of email.
With Booqable, she built her site using a template she instantly liked. “The website templates were awesome and I loved the Bliss one I went with.” Customers can now submit requests online, while she manages day-to-day scheduling through the app.
Switching the checkout to a wishlist
Angela always wanted a way for customers to submit what they were interested in without going through a traditional checkout. Phone calls meant checking availability item by item, which was slow and repetitive.
When she discovered Booqable offered that option, she said, “The wishlist feature is exactly what I’ve always wanted. As soon as I found out Booqable had that feature, I was sold immediately.” With Booqable, she was able to change the online cart and checkout labels to a wishlist using the translations feature, changing words like ‘checkout’ to ‘wishlist’, and ‘order’ to ‘request’.
She also hides availability on her website, so orders come in as drafts as someone submits their wishlist online. She then converts the draft into a reserved order to instantly see what is available for their dates. Now, a matter of a few clicks has replaced the old process of checking items one by one over the phone.
This achieves three things for Decor Elegance:
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Couples can send in their preferred items without pressure.
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Angela checks date availability in a single view.
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She replies quickly with accurate details for each request.
Turning checkout into a Wishlist gives customers a smoother way to communicate what they want. And it eliminates the long, manual calls that used to slow down the booking process.
Accurate inventory tracking
Angela’s biggest pain point before finding Booqable was trying to manage availability manually. Without automation, she constantly worried about oversights or duplicated bookings. That changed as soon as she began using Booqable’s inventory tracking.
“The inventory tracker is invaluable. I love it.” Now, every rental item updates automatically when an order is created or adjusted, keeping availability accurate without spreadsheets or guesswork. What’s more, she can choose whether to track her items individually, helpful for expensive décor pieces, or as bulk quantities, for larger quantity items like napkins and cutlery.
This achieves the following:
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She no longer checks availability by hand.
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She feels confident accepting bookings at any time.
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Her online inventory stays visible while remaining accurate behind the scenes.
By letting Booqable handle availability, Angela can focus on decorating and client service. And the automated accuracy directly solves the original issue of losing time managing bookings manually.
Improving your event rental workflow
Decor Elegance has grown from manual tracking and scattered processes into a business where bookings, inventory, and customer requests stay connected in one place.
With Booqable’s event rental software and event rental website tools, Angela provides a more confident and professional experience for the couples she serves.
The result is a business that feels more organized and ready for the busy wedding seasons ahead.
