Ben and Kir, the husband-and-wife team behind AP Golf Carts in Asbury Park, New Jersey, didn’t set out to start a rental business. It all began on vacation. “We went on a vacation in Mexico and rented a golf cart. We loved it!” they said.
Seeing the growing popularity of golf carts in nearby beach towns inspired them to bring the idea home. As the first and only golf cart rental company in their area, they now offer street-legal golf carts for tourists visiting the Jersey Shore.
Their customers are mainly vacationers who want a fun and easy way to get around. Before launching, they didn’t have an existing system to manage rentals. “We didn’t. We just started the company,” Ben said. From the start, they knew they needed a tool to handle bookings, payments, and contracts without hassle.
Booqable gave them exactly that, along with the ability to add a rental department directly onto their existing WordPress site using Booqable’s plugin, and to handle everything from reservations to deliveries in one place.
Starting their rental journey
AP Golf Carts set up their golf cart rental website with Booqable’s website builder, allowing them to start accepting online bookings immediately. Their first online order was a big milestone. “My wife got the notification on her cell phone and we were both very happy about it. We celebrated with a glass of champagne.”
For a small team of two, keeping track of orders and inventory could easily become overwhelming, but Booqable made it easy. With everything from availability to customer details visible in one system, managing rentals became straightforward. “Booqable helps with all things bookings. It tracks our payments, deposits, and bookings,” they said.
The ability to oversee their golf carts, delivery schedule, and customer communications in one dashboard means they can focus on serving guests rather than juggling paperwork.
Handling payments and deposits effortlessly
Before Booqable, Ben and Kir needed a way to handle security deposits, refunds, and payments quickly, without manually calculating totals for every order. Using Booqable’s online payments and deposits, integrated with Stripe, solved that. Payments are processed automatically through their booking page, and deposits are calculated and refunded with just a few clicks.
Here’s how it works: when a customer books online, the system instantly calculates the required deposit, processes payment, and keeps everything linked to the order. Once the rental is complete, the deposit refund is handled automatically without manual tracking or extra calculations.
This has achieved three key things for them:
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Fewer mistakes when handling payments and refunds
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Less time spent chasing up missing deposits
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Faster turnaround between bookings
By automating payments and deposits, they’ve removed one of the biggest stress points in running rentals. Now, every transaction is clear and secure, giving them peace of mind and saving hours of work each week.
Signing rental contracts on the mobile app
When AP Golf Carts began offering deliveries, they wanted a simple way to handle rental agreements in person. That’s when they started using digital signing for rental contracts on the mobile app.. “We use the mobile app for signing rental contracts at time of delivery and checking in and out inventory,” Ben explained.
Here’s how it works. Each order automatically generates its contract in the app. From the order screen, they can open the document, tap Sign, and hand the phone or tablet to the customer to complete it. No printing or scanning required. Using the mobile contract feature has helped them:
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Confirm every order is legally signed before delivery
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Keep all paperwork stored digitally with the booking
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Speed up check-ins and check-outs on location
Now, every delivery runs smoothly and efficiently. Customers sign on the spot, and Ben and Kir know each agreement is securely stored in their system. What once could have been a messy, paper-heavy process is now a quick part of the handover.
A simple system that grows with them
From their first online booking to managing contracts and payments on the go, AP Golf Carts has built its business around Booqable’s all-in-one rental tools. By using golf cart rental software that connects to their golf cart rental website, they’ve created a professional setup that fits their small, family-run business perfectly.
“All positive!” is how Ben sums up customer feedback since switching to Booqable. And as they look to expand their fleet and partner with local businesses, Booqable will continue to power their growing operation, one rental, one signature, and one happy vacationer at a time.