A popular rental business model involves starting small and scaling up as demand for your services grows. James Whitehead adopted this model with his jet ski rental business. He started with a single jet ski a few years ago and has since expanded to four jet skis, which are now fully booked every weekend. Last year, he decided to make his rental management and online store more professional by using Booqable.
Fresno Watersports
Fresno County, California, is a popular destination for tourists who want to participate in watersports activities thanks to its large number of lakes. James grew up around these lakes and acquired a passion for watersports. He started his own jet ski rental business and quickly bought a jet ski to rent out to people wanting to have fun lake days.
Over the last few years, as the business has grown, he has expanded his inventory and now offers four jet skis for customers to rent. He has built his business’ reputation with affordable rental prices, an easy-to-use website, and excellent customer service. His work has paid off and he is now fully booked during weekends and often receives bookings during the week.
Tracking bookings and security deposits
While James has been successful with his jet ski rental business, it hasn’t happened without overcoming some obstacles. As the number of bookings he received grew, keeping track of them and managing security deposits became more challenging. So, he decided to find a solution that would help him do both while improving the customer experience on his website.
He searched for a solution, and while many rental software options accommodated his needs, they were challenging to set up. However, Booqable was easy to set up and quickly get started with online bookings. James was able to choose a website template, add his jet skis, and start accepting bookings immediately.
Additionally, his bookings are now organized, and his inventory is kept up to date. This ensures he has a full history of rentals and knows what is available. By connecting his Stripe account, he is also able to manage security deposits and accept online payments. This takes out a lot of manual work associated with credit card holds and refunding damage deposits.
Increased bookings
James has done an incredible job building his business, and Booqable has allowed him to accelerate his growth. Since he started using it, he has seen an increase in bookings and is now expecting to add eight more jet skis to his inventory to cater to growing demand. This will help him to serve more customers during the high season while maintaining his excellent levels of service.
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