Andrzej Ellert started Rentvelo to provide affordable access to specialized cycling equipment. He noticed many cycling enthusiasts struggled with the high upfront costs of bike trainers and travel cases. When launching his business, he wanted a user-friendly online booking platform and found Booqable to be the perfect solution.
Making cycling more accessible
Rentvelo specializes in renting high-quality cycling equipment and accessories. The company offers smart bike trainers like the Wahoo Kickr series, bike travel cases, and various accessories including trainer mats and sweat guards. They’re actively expanding their inventory to meet the needs of cyclists at every level.
Their customer base spans a wide range of cycling enthusiasts - from beginners exploring indoor training for the first time to seasoned athletes preparing for races and travelers planning international trips with their bikes. The business stands out in Poland with its flexible rental periods and intuitive online booking system powered by Booqable. They also offer personalized support and ship equipment across the country.
Having only launched a few months ago, Rentvelo is still building its story. However, the launch itself has been a significant milestone, with positive feedback from their first customers. Andrzej is excited about the road ahead and growing both their inventory and customer base.
Starting with Booqable
Rentvelo began using Booqable from day one. Before that, they managed only a few rentals through word of mouth. The business quickly realized how much the software helps with tracking bookings, customers, and inventory. Andrzej particularly appreciates the back office functionality that Booqable provides.
The software has streamlined Rentvelo’s operations by providing a centralized platform for managing bookings, inventory, and customer information. The introduction of this system has allowed them to reduce administrative work and focus more on growing the business.
Additionally, the ease of tracking inventory and handling bookings has reduced the potential for mistakes, helping them maintain better organization and ensure a more seamless customer experience. The team also uses the Booqable mobile app to check order details quickly when customers pick up equipment or to check when the nearest rentals are ending.
Running a family business
Though small, Rentvelo is operated with passion. Currently, it’s just Andrzej and his wife running the show, handling everything from customer support to logistics. They’re proud to be a close-knit, family-run operation and excited to grow alongside their customers.
In the next five years, Andrzej envisions Rentvelo becoming the go-to rental service for cycling enthusiasts across Poland. He plans to significantly expand the inventory, offering an even wider range of trainers, bike travel cases, and additional equipment like power meters and bike racks. Above all, the business aims to continue simplifying the rental process, maintaining exceptional customer service, and becoming a trusted partner for cyclists’ training and travel adventures.
