Sometimes, the best business ideas come from changing course. When a couple found selling their rarely used trailer challenging during the pandemic until they “had a wild idea to see if it would rent.” This simple decision became Cozy Camper Rentals, which has since grown and will continue to do so with the help of Booqable.
From one trailer to two
Cozy Camper Rentals has grown from a single trailer to a two-unit operation serving campers across California and the wider Pacific Northwest region. The business now offers a family-friendly travel trailer with bunk beds, a luxury fifth wheel, heated massage recliners, and a fireplace. The trailers are delivered to customers’ campsites, making it easy for them to enjoy the great outdoors.
“We were blown away by how busy we were that first year,” the owners shared. The demand was so strong that they invested in a second, more upscale unit to cater to “glampers” looking for extra comfort. This addition has helped them serve a broader range of customers seeking different camping experiences. They also started offering add-ons like a portable generator and bundles of wood for campfires to enhance the experience.
As a husband-and-wife team, they pride themselves on attention to detail and availability. Both trailers come fully stocked with camping essentials, from chairs to kitchen supplies. Their personal touch has attracted a diverse group of renters - families, grandparents, honeymooners, golfers, and photographers. This broad appeal has helped them maintain steady bookings throughout the year.
Managing rentals on the go
When they first started, the business operated through direct communication with renters and business cards. While this worked initially, they wanted a more streamlined approach to managing bookings and tracking rentals, so they started looking for a solution in the form of rental software.
The couple recently started using Booqable’s rental management software to streamline their operation. They particularly love the mobile app, which lets them track rentals on the go, saving valuable time. It also allows them to “see all our rentals in the future and past,” which has proved incredibly helpful. This mobility has been crucial as they personally handle deliveries and manage both trailers.
In addition, Booqable has helped them organize bookings more efficiently than their previous system of direct communication and business cards. Online bookings have been integrated into their GoDaddy website so customers can book the camping trailers themselves. The couple can now manage their calendar, track availability, and respond to booking requests from one platform.
Building on success
Looking ahead, they’re considering adding a smaller trailer to their fleet. Still, they are primarily focused on maintaining the quality service that’s earned them repeat customers both in and out of state. Their dedication to customer service and attention to detail has built a loyal customer base that continues to grow.
They reflected that there’s “something about camping that brings out the best in people.” What started as a money-saving idea has become a thriving second income for their family, proving that sometimes the best business opportunities come from changing plans. With their current success and plans for expansion, Cozy Camper Rentals shows how a simple pivot can lead to a sustainable business.
