In the competitive world of equipment rental and junk removal, starting small doesn’t mean thinking small. Kyle launched Unhitched Operations as a side business with big ambitions, offering dump trailer rentals, junk removal, and aggregate delivery services to both residential and commercial customers. He chose Booqable to create a professional online presence that minimizes administrative work and maximizes growth potential.
Unhitched Operations
Kyle started Unhitched Operations on his own as a side job, focusing on serving both residential customers and commercial clients like roofing contractors and landscapers. His business model offers high-quality equipment rental and reliable delivery services, with a strong focus on exceptional customer service and timely solutions.
The business stands out by providing a comprehensive range of services including dump trailer rentals, junk removal, and aggregate delivery. This diversified approach allows Kyle to meet various customer needs while operating as a solo entrepreneur.
A significant milestone for Unhitched Operations was acquiring commercial insurance, which Kyle notes was incredibly challenging as a small business owner. Having a professional website and booking system through Booqable helped establish the credibility needed to secure this crucial business requirement.
Finding the right software solution
Before launching his business, Kyle set a clear budget constraint - keeping all business software costs under $100 USD monthly. This led him to research various rental management options, including DRS (Dumpster Rental Services) and Docket, but their pricing structures were prohibitive for a small startup.
Despite having the technical skills to build his own system (Kyle manages a Software Architecture team in his main career), he recognized that Booqable offered better value. The platform provided the payment integration, quote management, and customer experience tools he needed at a price point that made business sense.
“With Booqable, it made zero sense to do it myself. It’s a great value and the price is competitive,” Kyle explains. The software has solved one of his primary objectives - building an automated system that minimizes administrative work while delivering a professional customer experience.
Mobile accessibility and future growth
Kyle uses the Booqable mobile app primarily to monitor incoming bookings, giving him flexibility to manage his side business while maintaining his primary career. This mobility is crucial for a solo operator juggling multiple responsibilities.
Looking ahead five years, Kyle has clear growth plans that depend on the systems he’s putting in place today. “Growing this business hinges on continuous learning and adaptation,” he says. He plans to acquire additional dumpsters and potentially hire a driver to enhance operational efficiency.
He recognizes that success in the rental industry comes with volume - the more equipment deployed simultaneously, the greater the revenue potential. Kyle sees Booqable as a key partner in this growth journey, noting that “Booqable website services will play a key role in my ability to scale and grow.”
Though still in the early stages, Unhitched Operations demonstrates how today’s entrepreneurs can leverage technology to build professional side businesses with minimal administrative burden and maximum growth potential.
