Lammon Brothers started as a lawn care company in 2002 in Delta, Ohio and has since evolved into a one-stop shop offering recycling, bulk landscape materials, and now roll-off dumpster rentals. With a team of 18 employees, they needed a better solution than phone and email orders to continue growing their dumpster rental business. Choosing Booqable’s equipment rental software has not only increased their online dumpster rental bookings but also significantly improved how their team communicates with each other and customers.
Business evolution and challenges
Lammon Brothers has traveled a remarkable business journey since Jim Lammon founded the company in 2002. What began as a modest lawn care service has strategically expanded over two decades to include recycling operations and bulk landscape materials. In 2022, they took their biggest leap yet by adding roll-off dumpster rentals to their service portfolio.
With a team of 18 employees managing warehouse operations, walk-in customers, and deliveries across multiple service lines, Lammon Brothers faced a growing challenge in keeping their organisation running as efficiently as it should be. Their phone and email-based ordering system couldn’t keep up with growth, making it difficult to communicate accurate information to their team, accept orders outside business hours, or effectively market to existing customers.
Integrating Booqable with WordPress
Implementing Booqable as their dedicated dumpster rental software has transformed how Lammon Brothers conducts business. They were able to easily integrate Booqable’s booking system into one section of their existing website to launch their new line of roll-off dumpsters. “Being able to take orders even when we are not open is a big advantage over our competitors,” explains Jim. The way information flows through their business has gotten much better, making it easy for everyone to access customer details and order information when they need it.
Lammon Brothers offers a fixed rental period of 10-days for all their dumpster rentals, making it simple for customers to understand their booking terms. They’ve also enabled the availability feature for each piece of equipment, allowing customers to see in advance which days are free for each dumpster size. Customers can now browse their various dumpster sizes (10, 15, 20, 30, and 40 cubic yards), select what they need, and complete bookings entirely online through their dumpster rental website. “We have only been live with online ordering for two weeks and have already increased our sales,” Jim confirms.
Mobile App benefits
Booqable’s mobile app has also had a significant impact on Lammon Brothers’ delivery operations. “The mobile app allows our drivers instant access to the customers and order information,” Jim shares. This real-time access has significantly enhanced their field service capabilities, with drivers always having the latest details at their fingertips regardless of location. As Lammon Brothers continues focusing on their five-year goal to “grow the roll-off dumpster business and become more efficient with the recycling and product delivery,” the mobile functionality has become a critical component of their operational strategy.
With just two weeks of using Booqable, Lammon Brothers has already transformed their dumpster rental operations and positioned themselves for continued growth in an increasingly competitive market.
