To manage hundreds of rental items and provide world-class customer service, Show Works relies on Booqable. By utilizing a combination of Booqable’s features, Show Works has been able to streamline operations and...
To manage hundreds of rental items and provide world-class customer service, Show Works relies on Booqable. By utilizing a combination of Booqable’s features, Show Works has been able to streamline operations and give customers a direct line to their rental equipment.
Show Works does sound design and hire in the theatre and event industry. Based in Ascot, they strive to provide clients with quality sound equipment in any environment. It’s all about making productions as stress-free as possible. Show Works started with audio and DJ equipment, but gradually transitioned to theatre, concerts, and large-scale musical productions. Recent clients include the BBC, British Airways, and several hit musicals.
Because every show is different, Show Works has an extensive collection of mixing desks, speakers, and microphones. Their gear is available for dry-hire, which supplements the company’s work in theatre and live sound. As they transitioned and grew their product range, they started searching for an all-in-one rental solution. Not only to manage their substantial inventory, but also to track orders, handle invoicing, and spend less time managing rentals in general. Additionally, Show Works wanted a simple way to present their products on its website and provide a professional online reservation system.
Thanks to Booqable, the customer-facing part of our site looks very professional.
“Booqable ticked all the right boxes. Adding our products and installing the functionality was all very simple. Everything integrated nicely into our current website. Thanks to Booqable, the customer-facing part of our site looks very professional.” One of their favorite features is the embeddable date picker. “Pricing gets updated automatically as people select a rental period, which results in a quick booking experience.”
The Show Works staff also enjoys using the Booqable admin. They see it as a reliable tool to manage and track rental equipment, process inquiries and invoice their clients. Show Works also uses the reports section to measure the performance and utilization of their equipment. “The reports allow us to analyze which products are working well, and which aren’t so much. This data helps us advise on the best direction to move forward and increase hires.”
Thanks to Booqable, managing rentals has become a streamlined process, and customers are enjoying a high standard of service. “We recommend Booqable because it’s flexible and we could see it work for nearly any business and sector. For us, it’s a valuable tool that supports our mission to provide our clients with the right gear to make their shows a success.”