CHAD & ELIZABETH GIBBS. THAT’S WHERE TIMELESS EVENTS STARTED. After working in the wedding industry for over 15 years, and being a San Diego-based wedding planner, the two ran into trouble planning their own wedding. Local businesses had lousy service and high prices, making them see the need for a different approach. Together they redefine customer service and stay ahead of the fierce competition with the help of Booqable.
We focus on our customers by always giving a timely response, providing first-grade product quality, and having an ordering process that just makes sense.
From a response within the hour to offering a clear and refined ordering process, Timeless Events entered the scene as a different kind of rental business. “We’re in San Diego, California, where there’s a lot of competition. Personally, I grew tired of cheap knock-offs and fly-by-night companies which are mostly unlicensed and uninsured,” explains Chad.
With Booqable, communicating with customers and responding to their requests can be done instantly, while installing the Shop add-on enhanced functionality on their website.
“We were lucky enough to find Booqable right from the start, making our orders manageable, automatically updating our schedule, and allowing us to secure payments and send invoices directly to our customers.”
For Chad and Elizabeth, Booqable forms a great asset in promoting their core values, helping them give unparalleled customer service, and having a painless online ordering process.